Alpha Technology Solutions
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IT Support

At Alpha Technology Solutions we offer a wide range of support options ranging from remote support to on-site support. Our approach of offering a free assessment to our clients in order to provide them with a customized support package has helped them meet their short and long term business goals, and significantly reduced their IT expenditure. 

  • Desktop Support
    Alpha Technology Solutions can provide desktop support to your on-site and remote users. Our support specialists can help with common user problems such as virus or spyware issues, operating system issues, printing problems, remote or email access issues or any other problem that may arise.  
  • Server Support
    Our support specialists will run routine maintenance to keep your servers and network equipments up and running, so you minimize downtime and maximize productivity. Problems are responded to quickly, remotely or on-site. You will have the peace of mind of knowing that your systems are protected, secure and available when you need them the most. 
  • 24x7 Help Desk Support
    Help Desk Support is offered through an online helpdesk system or by contacting a dedicated support representative that is available 24x7. 
  • Network Monitoring
    Our highly qualified engineers will utilize our remote monitoring tools to monitor your network and servers, detect any issues and fix them remotely before you are even aware of it. You can rest easy knowing you have highly trained engineers monitoring your network and making sure that your systems stay up at all time so you can concentrate on your business.